Support for Windows Defender

Help and support for Microsoft Windows Defender. Top issues, error messages, and troubleshooting tips.

Key Resources

Key Resources

Microsoft Consumer Online Safety
Protect your family, yourself and your computer by learning more about computer safety. The Consumer Online Safety web site provides useful tools and resources to get you up-to-date with PC safety and security.

Visit the Windows Defender Home page
Learn more about more about Windows Defender and how it can protect you from spyware and other unwanted software.

4 Steps to Protect Your Computer
Follow these four steps to keep your computer protected and up-to-date.

IT-Professionals: Visit the Windows Defender TechCenter on TechNet
The Defender Windows TechCenter is the primary resource for IT-Professionals providing links to technical resources including articles, webcasts, videos, blogs and community forums.

Windows 7

Security Checklist for Windows 7
Use this checklist to make sure you’re taking advantage of all the ways that Windows can help keep your computer as secure and safe as possible.

Using Windows Defender on Windows 7
Windows Defender is antispyware software that is included with Windows 7 and runs automatically.

Scan for spyware and other potentially unwanted software
Learn how to scan for spyware and other potentially unwanted software.

Understanding Windows Defender real-time protection
Real-time spyware protection alerts you when spyware and other potentially unwanted software attempts to install itself or run on your computer.

Self Support Options

Self Support

Search the Knowledge Base
Search the Microsoft Knowledge Base for technical solutions to common break-fix issues with Windows Defender

Virus and Malware forum at Microsoft Community
Post a question or browse for solutions in the Virus and Malware forum. Experts are on hand to help.

Security, Privacy & User Accounts forum at Microsoft Community
Post a question or browse for solutions in the Microsoft Security, Privacy and User Accounts Answers forum. Experts are on hand to help.

Microsoft Malware Protection Center
The Microsoft Malware Protection Center blog provides a real-time method for the icrosoft Malware Response Center to communicate with customers. Topics include day-to-day, “behind the scenes” information about new, emerging and interesting malware threats as well as other research topics in the computer security field.

Assisted Support

Assisted Support Options

Contact a Microsoft Support Professional via Email or Chat Support

Support Lifecycle

View Support Lifecycle Information

Microsoft Support Lifecycle Policy
Visit the Support Lifecycle Policy page to view Microsoft’s guidelines for product support from availability to end of product lifecycle.

Windows Defender Support Lifecycle Policy
View the Support Lifecycle information for Windows Defender

Last Review : January 15, 2015