Acdsee.exe May Cause an Error Message

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Article ID: 318926 - View products that this article applies to.
This article was previously published under Q318926
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When you are using ACDSee by ACD Systems, you may receive the following error message:
Acdsee.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
If you view the data that the error report contains, the following error signature information is listed:
App name     App version   Module name   Module version   Offset
Acdsee.exe     Acdsee.exe        00127a90


This error message is caused by a known issue with this version of ACDSee and Windows XP.


To resolve this issue, obtain and install the latest version of ACDSee from the following ACD Systems Web site:
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

More information

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.


Article ID: 318926 - Last Review: January 22, 2013 - Revision: 2.0
Applies to
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
kbprb kbprod2web KB318926

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