"ODBC--call failed" error when you open a table that is linked to a SQL Database instance in Access

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Article ID: 2730109 - View products that this article applies to.
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Consider the following scenario:
  • A table has lots of records in a Microsoft Azure SQL Database instance.
  • The table is added as a linked table in Microsoft Access.
  • You try to open the linked table in Access.
In this scenario, you receive an error message that resembles the following:
ODBC--call failed: [Microsoft][SQL Server Native Client 11.0]TCP Provider: An existing connection was forcibly closed by the remote host (#10054) [Microsoft][SQL Server Native Client 11.0]Communication link failure (#10054)

Note This issue may also occur when you try to open the linked table from other applications that are connected to the SQL Database instance table by using Microsoft Open Database Connectivity (ODBC).


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.


To work around this issue, use one of the following methods:
  • Click Last record as soon as the table is opened in order to display all records in the linked table in the Datasheet View of Access.
  • Do not select all records in the linked table to be displayed. Instead, select only a limited number of records.

More information

For more information about Access 2010 and SQL Database (referred to as SQL Azure on this blog), go to the following Microsoft Office blog:
Access 2010 and SQL Azure
For more information about query performance in an Access database, click the following article number to view the article in the Microsoft Knowledge Base:
209126 Information about query performance in an Access database


Article ID: 2730109 - Last Review: October 1, 2015 - Revision: 9.0
Applies to
  • Microsoft Access 2010
  • Microsoft Azure SQL Database
  • Access 2016
  • Microsoft Office Access 2007
  • Microsoft Access 2013
kbsurveynew kbtshoot kbprb KB2730109

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