Support for Windows Mobile

Help and support for Windows Phone 6.5 and 6. Links to customer service and technical solutions,set-up and sync, and answers to top issues.

Key Resources

Key Resources

Windows Phone 6.5 Product Home Page
Visit the Windows Phone home page for product information, technical resources, and more.

Getting Started
Learn how to configure your phone, manage battery life, work with Programs and Folders and personalize it to make it uniquely yours.

Communicate with text messages and email. Learn how to manage contacts and use call options.

Work and Productivity
Manage your schedule, tasks and reminders. Learn more about Office Mobile.

Downloads for Windows Phone 6

Get Bing on your mobile phone
Includes maps, answers, and local information.

Music, Picture and Videos
Your phone as a portable entertainment center.

Staying connected
Learn the different ways your phone can connect.

Top Issues

Top Issues

Help setting up your Windows Phone 6.5 device
When you get a Windows Phone for the first time, you can customize its settings to fit your mood and needs, such as changing the time zone and language, or changing the sounds used when you receive an email or text message.

Synch your e-mail, contacts and calendar for Windows Phone 6.5
With your Windows Phone, you can send and receive email in multiple email accounts at the same time the same way that you do on your computer. This includes emails with attachments such as text files, photos, sound files, and short videos.

Synch music, photos, videos and more for Windows Phone 6.5
Learn how to synchronize your music, photos, videos and other files with ActiveSync.

Connecting your Windows Mobile device with a personal computer
If you receive an “Unable to connect…” error when you try to sync your phone to your computer, use these methods to resolve the problem.



Windows Mobility Solutions Blog
Sean talks about all things Mobile.

Windows Mobile 6 Developer Blog
Hear what the product group is saying about Windows Mobile.

Support Options

Self-Support Options

ActiveSync and Windows Mobile Device Center forum
Ask questions about Microsoft Mobile and learn from others.

Search the Microsoft Knowledge Base
Search the Microsoft Knowledge Base for technical solutions to common break-fix issues.

Xbox support
Get the latest help and how to for your Xbox LIVE games.

Zune support
Get the latest help and how to for Zune software and services.

Assisted Support Options

Get help from your phone manufacturer or mobile operator
Your phone's manufacturer (for example, HTC) and your mobile operator (for example, AT&T), are also available to answer specific questions and provide instructions for how to use and troubleshoot your smartphone.

Last Review : November 27, 2014