Start Menu and Windows Task Bar Are Missing After You Upgrade to Windows XP

Article translations Article translations
Article ID: 818150 - View products that this article applies to.
Expand all | Collapse all


When you upgrade your computer to Microsoft Windows XP, the Start menu and the Windows taskbar may be missing. Also, when you press CTRL+ESC, the Start menu does not appear. However, if you start Windows XP in Safe mode, the Start menu appears correctly.


This problem may occur if you have a built-in video adapter on your computer's motherboard, and then you install second video adapter on your computer.


To correct this problem, turn off the built-in video adapter.

For more information about how to turn off the built-in video adapter, see the documentation that came with your computer.

For information about how to contact your computer manufacturer, visit the following Microsoft Web site:


For additional information about using multiple monitors, click the following article number to view the article in the Microsoft Knowledge Base:
307873 HOW TO: Configure and Use Multiple Monitors in Windows XP


Article ID: 818150 - Last Review: June 23, 2008 - Revision: 2.1
  • Microsoft Windows XP Professional
  • Microsoft Windows XP Home Edition
kbprb KB818150

Give Feedback


Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from