OL2002: The Program That Creates or Configures MAPI Profiles Programmatically Quits Unexpectedly

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Article ID: 329295
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If you write a program that uses the MAPI CreateProfile( ) or the ConfigureMsgService( ) method to create and configure profiles in Outlook 2002, your program may quit unexpectedly, or you may receive the following error message:


Service Pack Information

This problem is corrected in Microsoft Office XP Service Pack 3.

To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
307841 How to obtain the latest Office XP Service Pack

Hotfix Information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

The global version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Size       File name
   21-Sep-2002  18:26      1,804  Hotfix.txt
   20-Sep-2002  23:44    178,688  Olkintl.msp
   20-Sep-2002  23:45  1,811,968  Olkintl_admin.msp
   20-Sep-2002  23:44      3,210  Readme.txt

After the hotfix is installed, the following files will have the listed attributes or later:
   Date         Time   Version         Size       File name     
   13-Sep-2002  03:51  10.0.4510.0       113,224  Emablt32.dll     
   19-Sep-2002  21:22  10.0.4517.0       199,240  Emsabp32.dll     
   19-Sep-2002  21:22  10.0.4517.0       129,608  Emsui32.dll      
   23-Aug-2002  22:58  10.0.4420.0       854,600  Msmapi32.dll     
   13-Sep-2002  03:52  10.0.4510.0       531,016  Mspst32.dll      
   09-Aug-2002  03:21  10.0.4406.0       735,816  Outex.dll        
   06-Sep-2002  22:18  10.0.4503.0     1,972,808  Outllibr.dll     
   09-Aug-2002  03:21  10.0.4406.0       338,504  Pstprx32.dll     
This fix is also available in the following languages:
  • French
  • Spanish
  • German


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.
This problem was first corrected in Office XP Service Pack 3.

More information

This fix is also available in the French version of Microsoft Outlook.


Article ID: 329295 - Last Review: January 10, 2015 - Revision: 3.0
kbnosurvey kbarchive kbautohotfix kbhotfixserver kbqfe kbofficexppresp3fix kbbug kbfix KB329295

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