Error Message Occurs When You Use a Macintosh OS X-Based Computer to View a Windows Server 2003-Based Computer

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Article ID: 316076 - View products that this article applies to.
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When you use a Macintosh computer that is running OS X, if you press COMMAND+K, and then type the Internet Protocol (IP) address of a computer that is running Windows Server 2003 with Microsoft Services for Macintosh, you may receive the following error message:
No File services are available at URL "IP address"


This problem can occur when you use the Apple Encrypt authentication method. When you use this authentication method, you cannot see shares that are located on computers that are running Windows Server 2003.


To resolve this problem, use the Apple Clear Text authentication method. To do so:
  1. Start the Computer Management tool.
  2. Right-click Shared folders, and then click Configure File Server for Macintosh.
  3. Click Apple Clear Text.


Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.


Article ID: 316076 - Last Review: January 7, 2015 - Revision: 8.0
Applies to
  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows Small Business Server 2003 Premium Edition
  • Microsoft Windows Small Business Server 2003 Standard Edition
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