When you try to install a program that uses InstallShield, the setup
program may quit, and you may receive any of the following Dr. Watson error
Access Violation in _INS0432._MP
Access Violation in _INS0576._MP
To resolve this issue, use the following steps:
- Click Start, point to Find, and click Files or Folders.
- In the Named box, type "uninst.exe" (without quotation marks), type the
%SystemRoot% drive and folder (usually C:\Winnt) in the Look In box,
and then click Find Now.
NOTE: This file should be found in the %SystemRoot% folder.
- Right-click the Uninst.exe file, and then click Rename.
- Type "uninst.old" (without quotation marks), and then press ENTER.
- In the Look In box, click the drive that contains the Service Pack 3
CD-ROM, and then click Find Now.
NOTE: If you do not have the Service Pack 3 CD-ROM, search for
Uninst.exe on the third-party software media.
- Right-click the Uninst.exe file, and then click Copy.
- Click Start, point to Programs, and then click Windows NT Explorer.
- Navigate to the %SystemRoot% folder (usually C:\Winnt),
right-click this folder, and then click Paste.
- Quit the Find tool, and then run Setup again.
If the problem still occurs, follow steps 1-9, using "Isuninst.exe" instead of "Uninst.exe."
The _ins0432._mp.exe file is a part of the InstallShield Setup wizard
that is included with some third-party programs. This file should only be
invoked during the installation of a program and usually appears in the
The third-party products discussed here are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise,
regarding these products' performance or reliability.
Article ID: 185594 - Last Review: October 26, 2013 - Revision: 5.0
- Microsoft Windows NT Server 4.0 Standard Edition
- Microsoft Windows NT Workstation 4.0 Developer Edition
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