Article ID: 2385280 - View products that this article applies to.
When using System Center Virtual Machine Manager (SCVMM) to perform a Physical to Virtual (P2V) conversion, the job fails at 60% with the following error:
An internal error has occurred trying to contact an agent on the vmmserver.contoso.com server.
Ensure the agent is installed and running. Ensure the WS-Management service is installed and running, then restart the agent.
During the 'Make operating system virtualizable' step, files are copied from the destination host (the server that will host the virtualized system) to the SCVMM Server. This BITS operation fails due to a certificate problem as indicated by the error 0x80072F0C (ERROR_INTERNET_CLIENT_AUTH_CERT_NEEDED).
To resolve this issue, remove the managed host from the SCVMM server and also delete any residual certificates from the host on the VMM server, then re-add the host:
SCVMM uses BITS to transfer payload between SCVMM managed computers. These data transfers are encrypted by using a self-signed certificate generated at the time a host machine is added to SCVMM. If these certificates are missing or corrupted from the SCVMM server or managed computers, the payload deployment job can fail. Deleting the certificates and re-adding the host will cause the certificates to be regenerated.
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