Article ID: 201308 - View products that this article applies to.
This article was previously published under Q201308
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When you open a PowerPoint 98 Macintosh Edition presentation that contains movie objects in PowerPoint 2000 for Windows, the movie objects will be missing. For example, you will see the following caption rather than the bitmap poster frame image:
If you double-click this caption, you receive the following message:
QuickTime(tm) and a <Video> decompressor are needed to see this picture.
The linked multimedia file is unavailable. Do you want to locate it yourself?When you locate the original movie file, the movie may play; however, the bitmap poster frame will still contain the warning caption.
This error is caused by fundamental differences in the two Operating System platforms. When you insert a movie file into your Macintosh PowerPoint presentation, the location of the movie file is represented by something similar to:
"HARD DRIVE:Movies:Quicktime:Movie_File"The same movie file location within Microsoft PowerPoint for Windows would be similar to:
"C:\Movies\Quicktime\Movie_File.MOV"In addition, the Macintosh and Microsoft Windows use two completely different methods for playing movie files. PowerPoint 98 communicates directly with the Quicktime extension on the Macintosh, a low-level system extension. When this information is translated for Microsoft Windows, PowerPoint 2000 attempts to communicate with a low-level extension, and is unable to do so.
To work around this behavior, follow these steps:
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.
For additional information, please see the following article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/183919/EN-US/ )PPT98: Cannot Play Movies from PowerPoint 97 Files