Unable to Create Zones in DNS Manager

Article translations Article translations
Article ID: 177119 - View products that this article applies to.
This article was previously published under Q177119
This article has been archived. It is offered "as is" and will no longer be updated.
Expand all | Collapse all


When you attempt to create any zone in Domain Name Service (DNS) Manager, you receive the following error:

The new zone could not be created because there is already a zone by
this name.

Event Viewer on your DNS server may also log one or more of the following event messages in the System event log:

   Event ID   : 100
   Source     : DNS
   Description: DNS server could not open the file 'zone name'.

   Event ID   : 104
   Source     : DNS
   Description: Could not open Database 'zone name' for DNS.

   Event ID   : 150
   Source     : DNS
   Description: Could not create 'zone name'.

   Event ID   : 242
   Source     : DNS
   Description: Encountered invalid Domain username.domainname.


The above issue may be caused by either of the following:

  • The user account that you are using to create the new zones contains one or more spaces in its name

  • The built-in "SYSTEM" account does not have "FULL CONTROL" permissions on <NT_Root>\System32\DNS\.


To resolve this issue, perform one of the following:

  • Rename the current user account removing any spaces

  • If you have an NTFS partition, verify that the built-in SYSTEM account has FULL CONTROL permissions on the %SystemRoot%\System32\DNS folder


Article ID: 177119 - Last Review: October 7, 2013 - Revision: 1.1
  • Microsoft Windows NT Server 4.0 Standard Edition
kbnosurvey kbarchive kberrmsg kbnetwork kbprb KB177119

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com