Article ID: 889331 - View products that this article applies to.
Backfill requests for some public folders are never completed on a Microsoft Exchange Server 2003 computer. Additionally, the Exchange 2003 computer continues to generate backfill requests. Eventually, the backfill requests may saturate the network.
This problem occurs if the local Exchange 2003 computer replica list for a public folder is out of sync with the information that is contained in the remote server rows in the replication state table.
In Exchange 2003, each public folder store maintains a replication state table to track the status of every replica in the store. The replication state table contains a list of replicating servers for each folder in the public folder store. Each row in the replication state table contains the GUID and the replication ID (ReplID) for the server. The local Exchange 2003 computer also maintains a replica list that includes the replicating servers that are known to the local Exchange 2003 computer for each public folder.
In either of the following scenarios, the local Exchange 2003 computer replica list becomes out of sync with the information that is contained in the remote server rows in the replication state table:
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
PrerequisitesBecause of file dependencies, this hotfix requires Exchange Server 2003 Service Pack 1 (SP1). For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/836993/ )How to obtain the latest service packs for Exchange Server 2003
Restart requirementYou do not have to restart the computer after you apply this hotfix. However, the following Exchange 2003 services are automatically stopped and then restarted when you apply the hotfix:
Hotfix replacement informationThis hotfix does not replace any other hotfix.
File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Date Time Version Size File name ----------------------------------------------------------- 13-Jan-2005 03:44 6.5.7232.68 295,936 Isinteg.exe 13-Jan-2005 03:57 6.5.7232.68 3,261,952 Mdbmsg.dll 08-Oct-2004 02:12 3,304 Redir.asp 13-Jan-2005 04:31 6.5.7232.68 5,166,080 Store.exe
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
After you apply this hotfix, run the updated isinteg command. This command cleans up any replica lists that are out of sync and removes any unreferenced remote server rows from the replication state table. To run the updated isinteg command, follow these steps:
(http://support.microsoft.com/kb/182081/ )Description of the Isinteg utility
301460For more information about how to troubleshoot public folder replication problems, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/301460/ )Exchange command-line parameters for the Isinteg.exe tool
842273For more information about a hotfix for the same problem in Microsoft Exchange 2000 Server, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/842273/ )How to troubleshoot public folder replication problems in Exchange 2000 Server and in Exchange Server 2003
(http://support.microsoft.com/kb/892485/ )Backfill requests for some public folders are never completed on the Exchange 2000 Server or Exchange Server 2003 computer
Article ID: 889331 - Last Review: October 9, 2011 - Revision: 4.0