The Configuration Manager 2007 Reporting Services point fails with 'SRS root folder "configmgr_<sitecode>" is not present'

Article ID: 2498344 - View products that this article applies to.
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Symptoms

The Microsoft System Center Configuration Manager 2007 Reporting Services point (ConfigMgr 2007 SRS) may report the following errors in the SMS_SRS_REPORTING_POINT Component Status Log:

SMS_SRS_REPORTING_POINT 7404 SRS is not installed or properly configured on SRS Reporting point server "<servername>".

Cause

This error can occur if the Copy Reports to Reporting Services Wizard has not been run on the server.  This is a manual step that must be completed to create the default reporting structure that the component expects.  This error will be logged every time the Reporting Services SMS_SRS_REPORTING_POINT thread restarts.

Resolution

To correct this error use the following steps:

1. Run the Configuration Manager 2007 Administration Console as an administrator and navigate to Site Database\Computer Management\Reporting\Reporting Services\<SERVERNAME> (where <SERVERNAME is the name of your Reporting Services server).

2. Right-click on Reporting Services and choose Copy Reports to Reporting Services

3. Follow the wizard, using the appropriate choices as outlined in http://technet.microsoft.com/en-us/library/cc161781.aspx

4. Restart the SMS_SRS_REPORTING_POINT thread in ConfigMgr Service Manager.

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Properties

Article ID: 2498344 - Last Review: January 24, 2011 - Revision: 3.0
APPLIES TO
  • Microsoft System Center Configuration Manager 2007 Service Pack 2
Keywords: 
KB2498344

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