Article ID: 832082 - View products that this article applies to.
Assume a scenario where you upgrade a computer that is running Microsoft Windows 2000 Service Pack 4 (SP4) or a later version of Windows 2000 to one of the following:
Additionally, any one of the following events may be logged in the application event log:
Event Type: Error
Event Type: Error
Event Type: Error
Note This problem does not occur when you upgrade a computer that is running Windows 2000 Service Pack 3 or earlier. This problem also does not occur when you upgrade to Windows XP Service Pack 2 or a later version of Windows XP.
This problem occurs because a security template from the Dwup.inf file is not applied when you upgrade a computer that is running Windows 2000 SP4 or a later version of Windows 2000.
The smart card may not function correctly because the Local Service is not granted Read permission for the following registry subkey:
Remote registry access may not function correctly because the Local Service is not granted Read permission for the following registry subkey:
Service pack informationTo resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/322389/EN-US/ )How to obtain the latest Windows XP service pack
Hotfix informationThere are several resolution scenarios for this problem.
If you know about this problem before you upgrade to Windows XP SP2 from Windows 2000 SP4 or a later version of Windows 2000, you can type the Spdwnw2k.exe /test command at a command prompt in Windows 2000 SP4 or in a later version of Windows 2000. The Spdwnw2k.exe file is located on the Windows 2000 SP4 CD-ROM in the i386\update folder.
If you know about this problem after you upgrade to Windows XP SP1 from Windows 2000 SP4 or a later version of Windows 2000, you must install this hotfix to resolve this problem.
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
If you upgrade to Windows XP SP2 after you upgrade to Windows XP SP1 or after you upgrade to an earlier version of Windows XP, and this problem still occurs, you can manually apply the Xpupgfix.inf file that is included in this hotfix. To extract the Xpupgfix.inf file from this hotfix package, you must run the package with the /x switch at the command prompt. The package that is extracted will contain a file that is named WindowsXP-KB832082-x86-ENU.EXE or WindowsXP-KB832082-IA64-ENU.EXE. Extract this file with the /x switch again. Then type the following command at the command prompt to update the computer that is running Windows XP SP2 or a later version of Windows XP with the Xpupgfix.inf file:
Date Time Version Size File name Platform ------------------------------------------------------------------------ 31-Mar-2004 00:06 5.1.2600.1361 667,648 Lsasrv.dll x86 31-Mar-2004 00:06 5.1.2600.1360 171,008 Scecli.dll x86 31-Mar-2004 00:06 5.1.2600.1360 297,472 Scesrv.dll x86 10-Jan-2004 04:11 5.2.3790.32 17,408 Spupdsvc.exe x86 09-Mar-2004 00:23 306,953 Xpupgfix.inf x86 31-Mar-2004 00:01 5.1.2600.1361 2,069,504 Lsasrv.dll IA-64 31-Mar-2004 00:01 5.1.2600.1360 494,080 Scecli.dll IA-64 31-Mar-2004 00:01 5.1.2600.1360 857,600 Scesrv.dll IA-64 09-Jan-2004 21:47 5.2.3790.32 30,208 Spupdsvc.exe IA-64 09-Mar-2004 00:24 306,953 Xpupgfix.inf IA-64
%systemroot%\system32\secedit.exe /configure /cfg xpupgfix.inf /db %systemroot%\security\Database\update.sdb
If you upgrade a computer that is running Windows 2000 SP4 or a later version of Windows 2000 to a slipstreamed version of Windows XP SP2, no additional steps are necessary, because this hotfix is scheduled to be included in Windows XP SP2.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Windows XP Service Pack 2.
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates