Temporary hotfix installation files are not deleted in Windows XP

Article translations Article translations
Article ID: 821160
This article has been archived. It is offered "as is" and will no longer be updated.
Expand all | Collapse all


When you install hotfixes to Microsoft Windows XP, some temporary installation files remain on your computer and are not deleted as expected. This behavior occurs for hotfixes that are applied after the installation of Windows XP Service Pack 1.


This problem occurs on computers that have more than one processor. It is more likely to occur on computers with faster processors.


To work around this problem, follow these steps:
  1. Download and save the hotfix packages locally, and then use the -x switch to manually extract the files from the hotfix packages to a shared folder on the network.
  2. Install the hotfixes from the network share points. This eliminates the requirement to extract the package into a temporary folder.


To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to obtain the latest Windows XP service pack


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article. This problem was first corrected in Microsoft Windows XP Service Pack 2.


Article ID: 821160 - Last Review: January 11, 2015 - Revision: 4.0
kbnosurvey kbarchive atdownload kbwinxpsp2fix kbbug kbprb KB821160

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com