Windows XP stops responding after a 1394 camera is unexpectedly removed

Article translations Article translations
Article ID: 811789 - View products that this article applies to.
This article has been archived. It is offered "as is" and will no longer be updated.
Expand all | Collapse all


If a 1394 camera is streaming data by using isochronous transfers, and if the 1394 camera is unexpectedly removed, Windows XP stops responding, and you receive an error message on a blue screen.


The problem occurs because 1394bus.sys incorrectly handles the surprise removal event and tries to access a NULL pointer.


Service pack information

To resolve this problem, obtain the latest service pack for Windows XP. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to obtain the lastest Windows XP service pack


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.


Article ID: 811789 - Last Review: January 11, 2015 - Revision: 5.0
Applies to
  • Microsoft Windows XP Professional
  • Microsoft Windows XP Home Edition
  • Microsoft Windows Server 2003 Service Pack 1
kbnosurvey kbarchive kbHotfixServer kbqfe kbprb KB811789

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from