Sound Does Not Play from CrystalWave 4.0 Audio Wavetable Synthesis After Upgrade from Windows NT 4.0

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Article ID: 304856 - View products that this article applies to.
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After you upgrade a Microsoft Windows NT 4.0-based system to Windows XP, your Crystal MIDI player (CrystalWave 4.0 for Audio Wavetable Synthesis) may not produce any sound when you play a MIDI file.


This behavior can occur if your Windows NT 4.0-based system had a Kayak xu700 audio driver and you are now using CS4299 Intel Audio devices.


To resolve this behavior, specify Microsoft GS Wavetable Synthesis as your default MIDI program:
  1. In Control Panel, double-click Sounds, Speech, and Audio Devices.
  2. Click Sounds and Audio Devices.
  3. Click the Audio tab.
  4. Click Microsoft GS Wavetable SW Synth in the Default device drop-down list, and then click OK.


Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.


This behavior does not occur if your Windows NT 4.0 installation did not have any audio drivers installed. In that case, only the Microsoft player is available when you upgrade to Windows XP.

For information about your hardware manufacturer, visit the following Web site:
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.


Article ID: 304856 - Last Review: December 1, 2007 - Revision: 1.5
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
  • Microsoft Windows XP Professional x64 Edition
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