Article ID: 218397 - View products that this article applies to.
This article was previously published under Q218397
When you receive a message which contains a vCard and attempt to create a contact from the vCard, by double-clicking the vCard icon, a message appears with the option to Add to Address Book. After you click this button, a contact is not created.
You have previously set the Windows Address Book (WAB) as the default handler for vCard information. The information was added to the default WAB on your computer.
The WAB is primarily used by Microsoft Outlook Express and may be used by the Internet Only installation of Outlook. When the WAB is set to handle vCards, the Outlook Contact form is not used to import and present this information.
NOTE: Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.
To set Outlook as the default handler for vCards, follow these steps:
For more information about using vCards, click the following article number to view the article in the Microsoft Knowledge Base:
197026For more information about importing vCards, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/197026/ )How to use vCard in Outlook 2000
(http://support.microsoft.com/kb/212993/ )Cannot import a Vcard file in Outlook 2000