Incorrect Confirmations for Faxes Sent by Small Business Server

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Article ID: 197493 - View products that this article applies to.
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When you send a fax from a Small Business Server Windows 95 client computer with e-mail notification enabled, the confirmations always display zero pages sent, regardless of how many pages were sent successfully.


To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:
  • 152734 how to obtain the latest windows nt 4.0 service pack
For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:;EN-US;CNTACTMS


Microsoft has confirmed this to be a problem in Small Business Server versions 4.0 and 4.0a. This problem was first corrected in Windows NT version 4.0 Service Pack 5.


Article ID: 197493 - Last Review: October 11, 2013 - Revision: 4.4
  • Microsoft BackOffice Small Business Server 4.0
  • Microsoft BackOffice Small Business Server 4.0a
kbnosurvey kbarchive kbhotfixserver kbqfe kbbug kbfix kbqfe KB197493

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