Article ID: 196051 - View products that this article applies to.
This article was previously published under Q196051
This article has been archived. It is offered "as is" and will no longer be updated.
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/256986/EN-US/ )Description of the Microsoft Windows Registry
Client Services for NetWare (CSNW) may retransmit an NCP packet in 110 ms. The retransmission of 110 ms will occur in a network with a tick count of 2 being announced.
Windows NT uses the TickCount in the NetWare routing packet as a round trip time. In reality, TickCount is the number of ticks it takes a packet to reach the remote destination. One tick equals one-sixteenth of a second. The tick out is used by Windows NT to calculate when to retransmit a packet because it did not receive a response.
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:
Microsoft has confirmed this to be a problem in Windows NT version 4.0. This problem was first corrected in Windows NT version 4.0 Service Pack 5.
A tunable parameter has been added to allow the user to increase the tick count on a CSNW client. This parameter will add a user specified number of ticks to the tick count on a client. This user specified value will be added to all tick counts on a system. This will increase the amount of time it takes for Windows NT to retransmit a packet.
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.