Article ID: 834791 - View products that this article applies to.
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The Microsoft CRM 1.2 Report Manager is available for download from the Microsoft Download Center. With Report Manager, you can add, delete, and rename Microsoft Business Solutions CRM reports even if you do not have Crystal Reports 9 installed.
Download Microsoft CRM 1.2 Report ManagerThe following file is available for download from the Microsoft Download Center:
Download the Microsoft CRM 1.2 Report Manager package now.
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(http://www.microsoft.com/downloads/details.aspx?FamilyID=81517729-f640-4f46-ba30-6b9e6f451526&amp;amp;DisplayLang=en)For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.
(http://support.microsoft.com/kb/119591/ )How to obtain Microsoft support files from online services
Installation informationFollow the instructions on the download page.
To install this tool on your Microsoft CRM server, follow these steps:
PrerequisitesTo install this tool, you must have Microsoft CRM version 1.2 installed. Make sure that no users are running Microsoft CRM reports while you install this tool.
Removal informationYou cannot remove this update.
Restart requirementYou do not have to restart your computer after you install this update.
File InformationThe English version of this update has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
This article describes how to install, start, and use Microsoft CRM 1.2 Report Manager to add, delete, and rename reports. You can use this tool to add the sample parameter-driven reports available in article 834790
Date Time Size File name ---------------------------------------------------- 1-Mar-2004 14:23 381,440 RptPlusPackWebSetup.msi 26-Feb-2004 14:08 117,528 Setup.exe 6-Feb-2004 12:08 186 Setup.ini
(http://support.microsoft.com/kb/834790/EN-US/ ), “Writing Parameter-Driven Reports for Microsoft CRM Using Crystal Reports 9.”
How to use Microsoft CRM 1.2 Report Manager
How to start Microsoft CRM 1.2 Report ManagerTo start Microsoft CRM 1.2 Report Manager, use one of the following methods:
On the Start menu of your Microsoft CRM server, point to Programs, point to Microsoft CRM, and then click Report Manager.
How to delete a reportTo delete a report, follow these steps:
How to add a reportTo add a report, follow these steps:
How to rename a reportTo rename a report, follow these steps:
To download a list of frequently asked questions about Microsoft CRM 1.2 Reports, visit the following Microsoft Download Center Web site:
http://www.microsoft.com/downloads/details.aspx?FamilyID=81886de8-a10a-473f-8125-49291e0f03d9&DisplayLang=enFor additional information about how to use Crystal Reports 9 to write parameter-driven reports for Microsoft CRM 1.2, click the following article number to view the article in the Microsoft Knowledge Base:
834790For additional information about how to print parameter-driven reports in Microsoft CRM 1.2, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/834790/ )How to use Crystal Reports 9 to write parameter-driven reports in Microsoft CRM 1.2
(http://support.microsoft.com/kb/834913/ )You are prompted for parameters two times when you try to print a parameter-driven report in Microsoft CRM 1.2