Customer Service Contact Us


    If you have a problem with your Microsoft product, you may have come to the wrong page. Please contact the Microsoft Support Customer Service to log a technical enquiry:

    Telephone: 13 20 58 (Australia callers only)
                   (61) (2) 9870 2200 (international callers)

    Hours: 8:00 A.M. to 9:00 P.M., AEST, (Monday to Friday excluding public holidays)

    You may also submit online at

Product Sales and General Inquiries

Send us an email message with your question about Microsoft products or a question about a general non-technical issue, and a Microsoft Customer Service Representative will respond within one business day.
Complete the form below for help with the following enquiries:

  • Product information and pricing
  • Product licensing
  • Microsoft event registration and details
  • Microsoft profile management
  • Product key generation
  • General enquiries (for example, sponsorship or donation, business proposal or job opportunities)
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