FIX: Zune, Zune HD players or Windows Phone 7 can't connect to PC

Automatically fix the connection problem that your computer does not recognize or detect Windows Phone 7, Zune or Zune HD devices when connected to pc.
What it fixes
  • Driver not installed
  • Out of date drivers
  • Device not found errors
  • Device and Class Filter blocking device detection
Runs on
  • Microsoft Windows XP
  • Windows 7
  • Windows Vista
Applies to
  • Zune 30GB Digital Media Player
  • Zune 4GB Digital Media Player
  • Zune 80GB Digital Media Player
  • Zune 8GB Digital Media Player
  • Zune 16GB Digital Music Player
  • Zune 120GB Digital Media Player
  • Zune HD 16GB
  • Zune HD 32GB
  • Windows Phone 7
  • Zune HD 64GB
Microsoft Fix it
Instruction to Run
  • Click the Run now button below
  • Then follow the onscreen prompts to launch
Run now
 We're sorry, but your operating system is not supported by Microsoft Fix it at this time.