The SPN registration of a cluster fails, and Error event IDs 1119 and 1034 are logged in an Exchange Server 2007 Service Pack 1 environment

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Article ID: 955989 - View products that this article applies to.
This article has been archived. It is offered "as is" and will no longer be updated.
This article has been archived. It is offered "as is" and will no longer be updated.
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Symptoms

You try to set up a Microsoft Exchange Server 2007 Service Pack 1 (SP1) cluster in a disjointed namespace. However, the service principal name (SPN) registration fails when the System Attendant Resource is brought online. And, an Error event is logged that resembles the following:

Event Type: Warning
Event Source: ClusSvc
Event Category: Network Name Resource
Event ID: 1119
Description:
The registration of DNS name <FQDN> for resource '<network name>' over adapter 'Local Area Connection' failed for the following reason:
DNS bad key.

Additionally, the registration fails every time that you bring the System Attendant Resource online. In this case, an Error event is logged that resembles the following:

Event Type: Error
Event Source: MSExchange Cluster
Event Category: ExRes
Event ID: 1034
Description:
Clustered Mailbox Server: <network name> Physical Server: <computer name> Failed to register the Exchange-specific service principal names in Active Directory while bringing resource 'Exchange System Attendant Instance (<network name>)' online. Impersonation was attempted using the computer account.

Note A service principal name (SPN) is the name by which a client uniquely identifies an instance of a service.

Resolution

Download and install Update Rollup 5 for Exchange Server 2007 Service Pack 1.

For more information about Update Rollup 5 for Exchange Server 2007 Service Pack 1, see the following Exchange Help topic:
Description of Update Rollup 5 for Exchange Server 2007 Service Pack 1
For more information about how to obtain the latest Exchange service pack or update rollup, see the following Exchange Help topic:
How to Obtain the Latest Service Pack or Update Rollup for Exchange 2007

More information

For more information about disjointed namespaces, visit the following Microsoft TechNet Web sites:
http://technet.microsoft.com/en-us/library/bb676377(EXCHG.80).aspx

Properties

Article ID: 955989 - Last Review: January 16, 2015 - Revision: 2.0
Applies to
  • Microsoft Exchange Server 2007 Service Pack 1, when used with:
    • Microsoft Exchange Server 2007 Enterprise Edition
    • Microsoft Exchange Server 2007 Standard Edition
Keywords: 
kbnosurvey kbarchive atdownload kbfix kbhotfixrollup KB955989

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