Error message on a Windows Vista-based computer that is running a USB composite device: "STOP 0x000000FE"

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Article ID: 934796 - View products that this article applies to.
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On a Windows Vista-based computer that is running a USB composite device, you may receive a Stop error message that resembles the following:
STOP 0x000000FE (parameter1, parameter2, parameter3, parameter4)
This problem may occur if the USB composite device has the Selective Suspend feature enabled. This problem occurs even though the USB composite device supports the Selective Suspend feature.


Service pack information

To resolve this problem, obtain the latest service pack for Windows Vista. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


No prerequisites are required.

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista, x86-based versions
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File nameFile versionFile sizeDateTimePlatform
Update.mumNot Applicable2,71710-Apr-200717:48Not Applicable
X86_usb.inf_31bf3856ad364e35_6.0.6000.20575_none_c955134d2a9daa44.manifestNot Applicable2,35610-Apr-200717:50Not Applicable
X86_usbport.inf_31bf3856ad364e35_6.0.6000.20575_none_bc1f0bca1fb8f82b.manifestNot Applicable5,38610-Apr-200717:50Not Applicable
Usbd.sys6.0.6000.205755,88810-Apr-200702:09Not Applicable
Windows Vista, 64-bit versions
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File nameFile versionFile sizeDateTimePlatform
Amd64_usb.inf_31bf3856ad364e35_6.0.6000.20575_none_2573aed0e2fb1b7a.manifestNot Applicable2,35810-Apr-200717:54Not Applicable
Amd64_usbport.inf_31bf3856ad364e35_6.0.6000.20575_none_183da74dd8166961.manifestNot Applicable5,38810-Apr-200717:54Not Applicable
Update.mumNot Applicable2,71710-Apr-200717:48Not Applicable


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Vista Service Pack 1.


For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates


Article ID: 934796 - Last Review: May 15, 2008 - Revision: 3.1
  • Windows Vista Ultimate
  • Windows Vista Enterprise
  • Windows Vista Business
  • Windows Vista Home Premium
  • Windows Vista Home Basic
  • Windows Vista Starter
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Business 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
kbautohotfix kbvistasp1fix kbbug kbfix kbhotfixserver kbqfe kberrmsg kbexpertisebeginner kbwinvistapostrtmfix KB934796

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