Text may be unreadable when you switch to Source view in Windows Mail

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Article ID: 932796 - View products that this article applies to.
This article has been archived. It is offered "as is" and will no longer be updated.
This article has been archived. It is offered "as is" and will no longer be updated.
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Symptoms

When you use double-byte character set (DBCS) encoding in Microsoft Windows Mail, the text may be unreadable when you switch to Source view.

Cause

This problem occurs because of a problem with the RichEdit 4.1 control.

Workaround

To work around this problem, change the encoding scheme to UTF-8 before you switch to Source view. To do this, follow these steps:
  1. Start Windows Mail.
  2. Click Create Mail, and then type any text for the body of the message.
  3. In the Format menu, point to Encoding, point to More, and then click Unicode (UTF-8).

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More information

For more information about the RichEdit 4.1 control, visit the following Microsoft Developer Network (MSDN) Web site:
http://msdn2.microsoft.com/en-us/library/bb787873.aspx
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Properties

Article ID: 932796 - Last Review: January 16, 2015 - Revision: 1.0
Applies to
  • Windows Mail in Windows Vista
Keywords: 
kbnosurvey kbarchive kbbug kbexpertisebeginner kbtshoot kbprb KB932796

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