Article ID: 930379 - View products that this article applies to.
When you try to perform a Windows Anytime Upgrade in Windows Vista, you may see a Software Licensing Commerce Client (SLCC) dialog box. This dialog box contains an error message that resembles the following:
An error occurred during the license installation
Error Code: 0x80070426
The service has not been started.
For assistance please try one of the following support contacts:
This problem occurs if the Software Licensing service (Slsvc.exe) is not running during the upgrade process.
To work around this problem, follow these steps:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Article ID: 930379 - Last Review: March 15, 2007 - Revision: 1.5