Article ID: 906533 - View products that this article applies to.
When you run the Windows Genuine Advantage Validation Tool to validate your copy of Microsoft Windows XP, you receive the following error message or the following error code:
Validation Incomplete: Online Validation Failure.
Note Windows Genuine Advantage uses the Windows Genuine Advantage Validation Tool. This tool scans the Windows product key to determine whether the computer's operating system is genuine.
This issue may occur if the computer's date and time are not set to the current date and time.
To resolve this issue, set the date and time in Windows XP to the current date and time. To do this, follow these steps: