You are not prompted to choose a program, or the wrong program is started when you try to play multimedia content from a removable storage device in Windows XP

Article translations Article translations
Article ID: 888022 - View products that this article applies to.
Expand all | Collapse all
When you insert a removable storage device in a Windows XP-based computer, and the device contains multimedia content, you may experience the following:
  • Windows XP may not prompt you to choose a program for playing the multimedia content.
  • The AutoPlay functionality in Windows XP may start the wrong program for your multimedia files.
Note CDs, DVDs, and flash media cards are all examples of a removable storage device.


To resolve this problem, change the way that your Windows XP-based computer handles multimedia content.
  1. Click Start, and then click My Computer.
  2. Under Devices with Removable Storage, right-click the device that you want, and then click Properties.

    Note The removable storage device must be inserted in your computer to appear in My Computer.
  3. Click the AutoPlay tab, and then select the content type that you want to change in the list.
  4. In the Actions area, choose between the following options:
    • Click Select an action to perform, and then click the action that you want Windows XP to perform.
    • Click Prompt me each time to choose an action.
  5. Click OK.


Article ID: 888022 - Last Review: November 19, 2004 - Revision: 1.1
  • Microsoft Windows XP Professional
  • Microsoft Windows XP Home Edition
kbtshoot KB888022

Give Feedback


Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from