You cannot import Exchange Server accounts from Apple Mail to Entourage 2004 for Mac

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Article ID: 842883 - View products that this article applies to.
This article has been archived. It is offered "as is" and will no longer be updated.
This article has been archived. It is offered "as is" and will no longer be updated.
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Symptoms

When you try to import all your items from Apple Mail to Microsoft Entourage 2004 for Mac, Microsoft Exchange Server accounts, including e-mail messages and folders, are not imported.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More information

For additional information about how to setup an Exchange account in Entourage 2004 for Mac, visit the following Microsoft Web site:
http://www.microsoft.com/mac/support.aspx?pid=exchange
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Properties

Article ID: 842883 - Last Review: January 12, 2015 - Revision: 3.0
Applies to
  • Microsoft Entourage 2004 for Mac
Keywords: 
kbnosurvey kbarchive dftsdahomeportal kbnofix kbprb KB842883

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