Article ID: 840214 - View products that this article applies to.
This article has been archived. It is offered "as is" and will no longer be updated.
Your users may experience degradation in performance when they run 16-bit programs in a Terminal Server session on a Microsoft Windows 2000-based server. Additionally, any temporary files that are created by the 16-bit programs will be stored in the %systemroot%\temp folder and not in your user temp folders.
This problem occurs whenever a 16-bit program creates a Microsoft Windows NT Virtual DOS Machine (NTVDM) session to run in. The NTVDM session uses the incorrect TEMP environment variable for all temporary files created by 16-bit programs.
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesNo prerequisites are required.
Restart requirementYou must restart your computer after you apply this hotfix.
Hotfix replacement informationThis hotfix does not replace any other hotfixes.
File informationThe English version of this has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name -------------------------------------------------------------- 19-Jun-2003 20:05 22.214.171.124 92,032 Krnl386.exe 19-Jun-2003 20:05 33,824 Ntio.sys 19-Jun-2003 20:05 34,544 Ntio404.sys 19-Jun-2003 20:05 35,648 Ntio411.sys 19-Jun-2003 20:05 35,408 Ntio412.sys 19-Jun-2003 20:05 34,544 Ntio804.sys 05-Apr-2004 21:06 5.0.2195.6920 398,096 Ntvdm.exe 07-Apr-2004 16:38 5.0.2195.6920 240,912 Wow32.dll
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/816915/ )New file naming schema for Microsoft Windows software update packages
(http://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
Article ID: 840214 - Last Review: October 26, 2013 - Revision: 2.5