Article ID: 833816 - View products that this article applies to.
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In a Microsoft Windows 2000 Advanced Server cluster environment, you may find that existing authenticated and trusted Link Control Protocol (LCP) connections that use impersonation do not work correctly. This problem occurs when you have multiple connections from various clients that may be logged in as different users. This problem only occurs in Microsoft Windows 2000 Advanced Server Service Pack 4 (SP4).
This problem may occur if you are running Windows 2000 Advanced Server SP4, and clustering is enabled. The problem occurs because of a change in the way that impersonation works in Windows 2000 Advanced Server SP4. On computers that use Windows 2000 Advanced Server Service Pack 3 (SP3) and earlier, you do not have to have a user right to impersonate a client. Therefore, some programs that use impersonation may not work correctly after you install Windows 2000 Advanced Server SP4.
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesNo prerequisites are required.
Restart requirementYou must restart your computer after you apply this hotfix.
Hotfix replacement informationThis hotfix does not replace any other hotfixes.
File informationThe English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name -------------------------------------------------------------- 09-Jan-2004 20:17 5.0.2195.6878 953,104 Ole32.dll 09-Jan-2004 20:17 5.0.2195.6890 435,472 Rpcrt4.dll 09-Jan-2004 20:17 5.0.2195.6878 211,216 Rpcss.dll
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
816915For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/816915/ )New file naming schema for Microsoft Windows software update packages
(http://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates