A new folder is created for roaming profiles after you install Windows 2000 SP4

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Article ID: 831215 - View products that this article applies to.
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When a user uses a roaming profile to log on to a Microsoft Windows 2000-based computer that has Windows 2000 Service Pack 4 (SP4) installed, a new folder that has a .usr extension is created for roaming profiles. Roaming profiles use the .usr folder instead of using the existing .pds folder on computers that have Windows 2000 SP4 or earlier installed.


This problem occurs because the CentralProfile registry entry is updated with a new profile path value when you install Windows 2000 SP4. The new profile path value does not include the path of the .pds folder. Therefore, when a user logs on by using a roaming profile, the profile is updated with the profile path value of the new .usr folder.


Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


No prerequisites are required.

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version            Size    File name
   05-Nov-2003  19:51  5.0.2195.6824      42,256  Basesrv.dll      
   21-Sep-2003  00:45  5.0.2195.6824     236,304  Cmd.exe          
   05-Nov-2003  19:51  5.0.2195.6824     222,992  Gdi32.dll        
   05-Nov-2003  19:51  5.0.2195.6867     711,440  Kernel32.dll     
   05-Nov-2003  19:51  5.0.2195.6824      54,032  Mpr.dll          
   05-Nov-2003  19:51  5.0.2195.6860     334,096  Msgina.dll       
   05-Nov-2003  19:51  5.0.2195.6824      90,232  Rdpwd.sys
   30-Sep-2003  20:56  5.0.2195.6826   5,298,176  Sp3res.dll       
   05-Nov-2003  19:51  5.0.2195.6869     380,176  User32.dll       
   05-Nov-2003  19:51  5.0.2195.6871     389,392  Userenv.dll      
   31-Oct-2003  03:02  5.0.2195.6869   1,628,816  Win32k.sys
   21-Sep-2003  00:44  5.0.2195.6824     182,032  Winlogon.exe     
   05-Nov-2003  19:51  5.0.2195.6826     243,984  Winsrv.dll       
   05-Nov-2003  19:51  5.0.2195.6867     711,440  Kernel32.dll     
   31-Oct-2003  03:02  5.0.2195.6869   1,628,816  Win32k.sys
   05-Nov-2003  19:51  5.0.2195.6826     243,984  Winsrv.dll       


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.


For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
816915 New naming schema for Microsoft Windows hotfix packages
824684 Description of the standard terminology that is used to describe Microsoft software updates


Article ID: 831215 - Last Review: October 26, 2013 - Revision: 1.6
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional Edition
kbnosurvey kbarchive kbautohotfix kbhotfixserver kbqfe kbbug kbfix kbqfe kbwin2000presp5fix KB831215

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