Article ID: 829759 - View products that this article applies to.
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After you install Microsoft Windows 2000 Service Pack 3 and apply the hotfix that is described in Microsoft Knowledge Base article 810090, you may experience one or more of the following symptoms:
(http://support.microsoft.com/kb/810090/ )Universal Serial Bus devices are not detected intermittently when you start or resume the computer
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name -------------------------------------------------------------- 21-Sep-2003 01:36 5.0.2195.6824 24,752 Hidclass.sys 21-Sep-2003 01:36 5.0.2195.6824 24,976 Openhci.sys 21-Sep-2003 01:36 5.0.2195.6824 32,944 Uhcd.sys 08-Oct-2003 17:56 32,543 Usb.inf 21-Sep-2003 01:36 5.0.2195.6824 20,752 Usbd.sys 21-Sep-2003 01:36 5.0.2195.6824 19,792 Usbehci.sys 21-Sep-2003 01:36 5.0.2195.6824 49,776 Usbhub20.sys 21-Sep-2003 01:36 5.0.2195.6824 138,768 Usbport.sys
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
Article ID: 829759 - Last Review: November 2, 2013 - Revision: 3.0