Article ID: 821608 - View products that this article applies to.
When a new issue is assigned in Microsoft Project Web Access to a user, Microsoft Windows SharePoint Services version 1.0 does not send an e-mail notification to the user the task is assigned to.
This problem occurs when the resource name in Microsoft Project Server does not match the resource name in Active Directory.
Service Pack InformationThis problem is corrected in Project Server 2002 Service Pack 1.
To resolve this problem, obtain the latest service pack for Project Server 2002. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/867830/ )How to obtain the latest Microsoft Project Server 2002 service pack
Hotfix InformationA supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Project 2002 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMSNote In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The global version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name Platform ---------------------------------------------------------------- 21-May-2003 18:35 4,020,736 Prjsvr10.msp 24-Mar-2003 21:24 10.0.2003.324 320,000 Atlconv.dll 24-Mar-2003 21:45 611 Build.inc 05-Sep-2002 19:19 6,133 Clntutil.asp 24-Mar-2003 19:58 1,550 Comlib.asp 05-Sep-2002 19:19 13,525 Dlmain.asp 24-Mar-2003 19:58 9,110 Grid.asp 05-Sep-2002 19:19 6,946 Issshell.asp 05-Sep-2002 19:19 16,837 Linkissu.asp 24-Mar-2003 19:58 13,927 Locstr.asp 24-Mar-2003 19:58 22,744 Modtool.asp 19-Feb-2003 00:08 10.2003.0.218 126,976 Mspnav.dll 05-Sep-2002 19:19 3,975 New4task.asp 11-Mar-2003 02:05 10.2003.0.310 630,784 Pds.dll 09-Oct-2002 19:31 10.0.2002.1009 909,824 Pj10od10.dll 25-Mar-2003 00:56 912,779 Pjclient.cab 28-Jan-2003 05:08 10.0.2003.127 188,928 Pjnpe.dll 01-Oct-2002 01:00 10.0.2002.930 167,936 Pjobjprv.dll 24-Mar-2003 21:24 10.0.2003.324 4,108,800 Pjoledb.dll 03-Dec-2002 01:06 30,535 Portview.asp 06-Aug-2002 18:16 3,584 Prjsvre.mst 03-Apr-2003 02:12 10.2003.0.402 307,200 Projolap.dll 03-Apr-2003 02:15 10.2003.0.402 57,344 Psvracub.dll 21-May-2003 04:13 96,171 Qylibstd.sql 21-May-2003 04:13 63,834 Svrdbdl.asp 02-Apr-2003 21:32 20,991 Tsktrans.asp 21-May-2003 04:13 1,069,367 Websps.sql
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
This problem was first corrected in Project Server 2002 Service Pack 1.