Article ID: 820868 - View products that this article applies to.
If one of the following situations are true
Microsoft Outlook doesn't recognize
If you used a comma to separate several addresses: click Cancel, change the commas to semicolons, and try to send again.
Would you like to:
Create a new address for "E-Mail_address1,E-Mail_address2,...,E-Mail_addressN"?
Change to:This may list some suggestions to replace the e-mail addresses with. Generally, this is empty and no suggestions are present.
where E-Mail_address1, E-Mail_address2, and E-Mail_addressN are the multiple e-mail addresses that are separated by commas in the mailto hyperlink that you clicked.
This problem occurs because, by default, Microsoft Office Outlook 2003 and Microsoft Office Outlook 2007 do not recognize the comma as an e-mail address separator.
Follow these steps to configure Outlook to recognize the comma as a valid e-mail address separator:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.