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Author: Yuval Sinay MVP
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This article helps you resolve the "System error 5 has occurred. Access is denied" error message.
When you run the Net View
or Net Time
command at the command prompt in Windows XP or Windows Server 2003, you may receive the following error message:
System error 5 has occurred. Access is denied.
This issue may occur for one of the following reasons:
- There is a time synchronization problem.
- Permissions to access the remote computer (Share, NTFS, GPO) are missing.
- A firewall or third-party product may eliminate the connection to the remote computer.
- The computer account is disabled, has an expired password, or doesn’t exist in the domain.
- There is an Active Directory replication problem.
To resolve this issue, follow these steps:
- Verity that the time zone is correct and that clock synchronization is working.
- Verity that you have the appropriate permissions on the remote host. To do this, you can use the GPResult.exe command-line tool. For more information about this tool, go to the following Microsoft website:
- Open the required ports on the remote computer.
- Verity that the computer account is active and is connected to the domain. To do this, you can use the Netdom.exe command-line tool. For more information about this tool, go to the following Microsoft website:
- Verity that replication in Active Directory Replication is correct. For more information, go to the following Microsoft website:
For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
How to synchronize the time with the Windows Time service in Windows XP
In Windows Server 2003 and in Windows XP, W32Time frequently logs Event ID 50, and poor time synchronization occurs
How to configure an authoritative time server in Windows XP
Additionally, go to the following Microsoft website:
This article will help you resolve the "System error 5 has occurred. Access is denied" error message.
Article ID: 555644 - Last Review: May 21, 2013 - Revision: 1.0
- Microsoft Windows Server 2003, Standard Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
- Microsoft Windows Server 2003, Web Edition
- Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
- Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
- Microsoft Windows XP Professional
- Microsoft Windows XP Tablet PC Edition
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