Article ID: 330194 - View products that this article applies to.
This article was previously published under Q330194
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A client may send a domain controller two unnecessary Kerberos “Ticket-Granting Server” requests. This behavior occurs when, under certain situations, the response from a domain controller to a “Ticket-Granting Server” request from a client may indicate an error, such as the following ( the error can only be seen from the network trace):
The client may then send two more “Ticket-Granting Server” requests, and the domain controller then generates two more responses. Those two extra requests are not necessary.
Server account not found
Service Pack InformationTo resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/260910/EN-US/ )How to Obtain the Latest Windows 2000 Service Pack
Hotfix InformationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name ------------------------------------------------------ 01-Nov-02 11:49 5.0.2195.6109 124,688 Adsldp.dll 01-Nov-02 11:49 5.0.2195.5781 131,344 Adsldpc.dll 01-Nov-02 11:49 5.0.2195.6109 62,736 Adsmsext.dll 01-Nov-02 11:49 5.0.2195.6052 358,160 Advapi32.dll 01-Nov-02 11:49 5.0.2195.6094 49,936 Browser.dll 01-Nov-02 11:49 5.0.2195.6012 135,952 Dnsapi.dll 01-Nov-02 11:49 5.0.2195.6076 96,016 Dnsrslvr.dll 01-Nov-02 11:49 5.0.2195.5722 45,328 Eventlog.dll 01-Nov-02 11:49 5.0.2195.6059 146,704 Kdcsvc.dll 01-Nov-02 10:52 5.0.2195.6112 204,048 Kerberos.dll 21-Aug-02 08:27 5.0.2195.6023 71,248 Ksecdd.sys 01-Nov-02 11:45 5.0.2195.6112 507,152 Lsasrv.dll 01-Nov-02 11:45 5.0.2195.6112 33,552 Lsass.exe 27-Aug-02 14:53 5.0.2195.6034 108,816 Msv1_0.dll 01-Nov-02 11:49 5.0.2195.5979 307,472 Netapi32.dll 01-Nov-02 11:49 5.0.2195.6075 360,720 Netlogon.dll 01-Nov-02 11:49 5.0.2195.6100 920,848 Ntdsa.dll 01-Nov-02 11:49 5.0.2195.6100 389,392 Samsrv.dll 01-Nov-02 11:49 5.0.2195.6100 130,320 Scecli.dll 01-Nov-02 11:49 5.0.2195.6100 303,376 Scesrv.dll 01-Nov-02 11:49 5.0.2195.5859 48,912 W32time.dll 04-Jun-02 13:32 5.0.2195.5859 57,104 W32tm.exe 01-Nov-02 11:49 5.0.2195.6100 126,224 Wldap32.dll
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.
Apply this hotfix only on the client computers that exhibit the behavior that is described in the "Symptoms" section of this article.For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/265173/EN-US/ )The Datacenter Program and Windows 2000 Datacenter Server Product
Article ID: 330194 - Last Review: October 26, 2013 - Revision: 1.10