Article ID: 329938 - View products that this article applies to.
This article was previously published under Q329938
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Symptoms Exchange 2003 Setup on a cluster node that is running Windows 2000 with Kerberos Authentication enabled has a prerequisite that will prevent Setup from continuing unless you first:
Event type: Failure Audit
This behavior occurs because Kerberos authentication is turned on. As a result, an authentication issue occurs between Internet Information Services (IIS) 5.0 and the Exchange virtual server's IIS resources.
Service Pack InformationTo resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/260910/EN-US/ )How to Obtain the Latest Windows 2000 Service Pack
Hotfix InformationThe following file is available for download from the Microsoft Download Center:
Download the Windows2000-KB329938-x86-ENU.exe package now.
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(http://microsoft.com/downloads/details.aspx?FamilyId=78D9A106-181D-41B9-8763-9F564F4A8E84&displaylang=en)For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file. The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
(http://support.microsoft.com/kb/119591/ )How to Obtain Microsoft Support Files from Online Services
Date Time Version Size File name ----------------------------------------------------------- 05-Oct-2002 00:03 5.0.2195.6048 333,584 Asp.dll 05-Oct-2002 00:03 5.0.2195.3649 299,792 Fscfg.dll 05-Oct-2002 00:03 5.0.2195.5255 8,464 Ftpctrs2.dll 05-Oct-2002 00:03 5.0.2195.5255 6,416 Ftpmib.dll 05-Oct-2002 00:03 5.0.2195.5255 9,488 Httpmib.dll 05-Oct-2002 00:03 5.0.2195.6080 13,584 Infoadmn.dll 05-Oct-2002 00:03 5.0.2195.6080 246,544 Infocomm.dll 05-Oct-2002 00:03 5.0.2195.6080 62,736 Isatq.dll 13-Jun-2001 05:05 5.0.2195.3727 3,856 Svcpack1.dll 05-Oct-2002 00:03 5.0.2195.5255 7,440 W3ctrs.dll
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/265173/EN-US/ )The Datacenter Program and Windows 2000 Datacenter Server Product