Article ID: 326864
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Symptoms

You may receive the following Stop error message:
STOP: 0x000000d6 (0xbe7e1000, 0x00000000, 0xa008f608, 0x00000000) WIN32K.SYS
DRIVER_PAGE_FAULT_BEYOND_END_OF_ALLOCATION

Arg1: memory referenced
Arg2: value 0 = read operation, 1 = write operation
Arg3: if non-zero, the address which referenced memory.
Arg4: Mm internal code.
NOTE: The four parameters that are listed in parentheses (()) in this error message vary according to the configuration that you are using.

Cause

If you try to copy a block of data from the Clipboard, Windows may not correctly calculate the size of the buffer that must be available to hold the data.

Resolution

Service Pack Information

To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack

Hotfix Information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version        Size     File name
   ------------------------------------------------------
   26-Aug-02  18:09   5.0.2195.5265    42,256 Basesrv.dll
   26-Aug-02  18:09   5.0.2195.5907   222,992 Gdi32.dll
   26-Aug-02  18:09   5.0.2195.6011   708,880 Kernel32.dll
   26-Aug-02  18:09   5.0.2195.4733   332,560 Msgina.dll
   26-Aug-02  18:09   5.0.2195.6000   379,664 User32.dll
   26-Aug-02  18:09   5.0.2195.5968   369,936 Userenv.dll
   26-Aug-02  18:07   5.0.2195.6033 1,642,320 Win32k.sys
   26-Aug-02  08:30   5.0.2195.6013   179,472 Winlogon.exe
   26-Aug-02  18:09   5.0.2195.5935   243,472 Winsrv.dll
				

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.

More information

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
265173 The Datacenter Program and Windows 2000 Datacenter Server Product

Properties

Article ID: 326864 - Last Review: December 24, 2014 - Revision: 4.0
Keywords: 
kbnosurvey kbarchive kbautohotfix kbhotfixserver kbqfe kbshell kbwin2ksp4fix kbbug kbfix kbwin2000presp4fix KB326864

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