XCCC: When You Use a Slash (/) with Outlook Advanced Find Feature, You Receive Additional Items

Article translations Article translations
Article ID: 309220 - View products that this article applies to.
This article was previously published under Q309220
This article has been archived. It is offered "as is" and will no longer be updated.
Expand all | Collapse all


When you search a database for documents that contain specific text separated by a slash (/), the Advanced Find feature may return additional documents that do not contain the exact phrase. For example, if you enter the phrase "word1/word2" (including the quotation marks), the Advanced Find search for this exact phrase returns the following results:
Document#1  "word1/word2"
Document#2  "word1"
Document#3  "word2"


The slash does not work as a word separator.


To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack


Use a hyphen (-) to separate words when you use Advanced Find.


Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 2.


Article ID: 309220 - Last Review: October 24, 2013 - Revision: 1.4
  • Microsoft Exchange 2000 Server Standard Edition
kbnosurvey kbarchive kbbug kbexchange2000sp2fix kbnofix KB309220

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com