The Active Directory Connector Upgrade Does Not Succeed If Certain Files Are in Use

Article translations Article translations
Article ID: 306505 - View products that this article applies to.
This article was previously published under Q306505
Expand all | Collapse all


The Active Directory Connector (ADC) Service Pack 1 (SP1) has its own Setup program in the ADC\i386 folder of the service pack. The installation of Microsoft Exchange 2000 Server SP1 or later does not automatically update the ADC. When you run the ADC Setup program, the ADC is actually reinstalled from the original released version to the SP1 version. In some cases, not all the files are updated correctly, and you are prompted by the ADC Setup program to abort, retry, or ignore. If you select Retry, the Setup program does not succeed, and if you select Ignore, the files are not updated correctly.

The four files that are not updated are Exchmem.dll, Address.dll, Escprint.dll, and Maildsmx.dll.


This behavior may occur if the Active Directory Users and Computers snap-in is running when you run the Setup program, because the Active Directory Users and Computers snap-in uses the files that are listed in the "Symptoms" section of this article.


To resolve this behavior, close all Exchange-related Microsoft Management Console (MMC) snap-ins before you run any type of Exchange setup or update program.


Article ID: 306505 - Last Review: October 25, 2007 - Revision: 2.4
  • Microsoft Exchange 2000 Server Standard Edition
  • Microsoft Exchange Server 2003 Standard Edition
  • Microsoft Exchange Server 2003 Enterprise Edition
kbprb KB306505

Give Feedback


Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from