Article ID: 306076 - View products that this article applies to.
This article was previously published under Q306076
If you attempt to synchronize your Microsoft Exchange Server mailbox to an offline folder (.ost) file that has reached the 1.82 gigabyte (GB) size limit, you may receive the following error message:
However, the synchronization log does not exist in the Deleted items folder in the Exchange Server mailbox or in the Deleted items folder in the .ost file.
Task ‘Microsoft Exchange Server’ reported error (0x00040820): Errors in background synchronization. In most cases, further information is available in a synchronization log in the Deleted items folder.
This behavior occurs because Outlook 2002 limits the .ost file size to approximately 1.82 GB.
Use one of the following methods to work around this behavior:
After you install the Microsoft Office XP Service Pack 1 (SP-1), you will receive a warning when you approach the 2 gigabyte (GB) size limit of personal folder and offline store files.
For additional information about how to obtain the latest Office XP Service Pack, click the article number below to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/307841/EN-US/ )OFFXP: How to Obtain the Latest Office XP Service Pack