Article ID: 304568 - View products that this article applies to.
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When you open a presentation, the custom animation timings for media objects may all occur at the beginning of the presentation. This problem may occur when you do either of the following:
This problem occurs because the media settings are reset to 0 (zero) seconds.
PowerPoint 2002 stores the animation timing settings for media objects differently from earlier versions of PowerPoint. As a result, custom settings revert to their default values when you move a presentation between PowerPoint 2002 and earlier versions of PowerPoint.
If your target audience includes both PowerPoint 2002 users and users of earlier versions of PowerPoint, you must maintain two separate copies of your presentation.
If your target audience is PowerPoint 2002 users only, and you open a presentation that was created in an earlier version of PowerPoint, you must manually reset the timings for the affected media objects. To do this, follow these steps for each affected object:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Office XP Service Pack 1 (SP-1).
This problem only occurs with objects that PowerPoint treats as media objects. You create these objects when you point to Movies and Sounds on the Insert menu, and then click one of the following commands: