OL2002: Change Password Dialog Box Does Not Automatically List Name of Exchange Server

Article translations Article translations
Article ID: 303865 - View products that this article applies to.
This article has been archived. It is offered "as is" and will no longer be updated.
This article has been archived. It is offered "as is" and will no longer be updated.
Expand all | Collapse all


In Microsoft Outlook, the Exchange Server box in the Change Password dialog box is not automatically populated. You need to know the name of your Microsoft Exchange Server computer to change your password.


To resolve this problem, obtain the latest service pack for Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
307841 OFFXP: How to Obtain the Latest Office XP Service Pack
The German version of this fix should have the following file attributes or later:
   Date      Time        Version      Size    File name     
   7/19/2001 2:19:49 AM  10.0.3117.0  133448  emsui32.dll  


Type the name of the Exchange Server computer.


Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
This problem was first corrected in Office XP Service Pack 1.


Article ID: 303865 - Last Review: January 11, 2015 - Revision: 2.0
Applies to
  • Microsoft Outlook 2002 Standard Edition
kbnosurvey kbarchive kbhotfixserver kbqfe kbbug kbfix kbofficexpsp1fix KB303865

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com