Article ID: 3009132 - View products that this article applies to.
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Symptoms

Assume that you have a hybrid deployment of Microsoft Exchange Online in Microsoft Office 365 and of your on-premises Microsoft Exchange Server 2010 environment. When you off-board a mailbox from Office 365 to Exchange Server 2007, it finishes with the CompletedWithWarnings status. However, it is unfinished. Some post cleanup jobs are not performed.

Note This issue does not affect Exchange Server 2013 hybrid server or affect off-boarding a mailbox to an Exchange Server 2010 environment.

Cause

This issue occurs because the NotConnectedPermanentException exception is thrown when you try to verify the connection to the target mailbox.

Resolution

To resolve this issue, install Update Rollup 8 for Exchange Server 2010 Service Pack 3.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 3009132 - Last Review: December 9, 2014 - Revision: 1.0
Applies to
  • Microsoft Exchange Server 2010 Service Pack 3, when used with:
    • Microsoft Exchange Server 2010 Standard
    • Microsoft Exchange Server 2010 Enterprise
Keywords: 
kbqfe kbfix kbsurveynew kbexpertiseinter KB3009132

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