Consider the following scenario:
- You are in an environment that has Microsoft Exchange Server 2010 Service Pack 3 (SP3) or a later update rollup installed.
- You import an American National Standards Institute (ANSI) format personal folder (.pst) file of Russian language that has a Cyrillic encoding to a mailbox by running the New-MailboxImportRequest cmdlet.
- The .pst file contains non-ASCII characters.
- You open the imported file.
In this scenario, the imported folder names and contents are unreadable. The characters that are used for folder names is a garbled mix of special characters.
To resolve this issue, install
Update Rollup 8 for Exchange Server 2010 Service Pack 3
(http://support.microsoft.com/kb/2986475)
.
To work around this issue, import the ANSI .pst file by using Microsoft Outlook or convert the ANSI .pst file to a Unicode file before you run the
New-MailboxImportRequest cmdlet.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Article ID: 2999016 - Last Review: December 9, 2014 - Revision: 1.0
Applies to
- Microsoft Exchange Server 2010 Service Pack 3, when used with:
- Microsoft Exchange Server 2010 Enterprise
- Microsoft Exchange Server 2010 Standard
| kbqfe kbfix kbsurveynew kbexpertiseinter KB2999016 |
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