Device Manager Still Lists a Device After You Try to Remove It

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Article ID: 283361 - View products that this article applies to.
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After you remove a device from Device Manager, if you click No when you are asked whether you want to restart the computer now, the device may still appear in Device Manager after the Device Manager window is updated.


This behavior can occur because the device is in use. Windows XP cannot stop and remove the device until you restart the computer.


To resolve this behavior, restart the computer.


This behavior is by design.


For information about what may be preventing the removal of the device, look in the Setupapi.log file. The Setupapi.log file is located in the Windows XP installation folder, which is typically the Windows or Winnt folder.


Article ID: 283361 - Last Review: December 1, 2007 - Revision: 1.5
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
  • Microsoft Windows XP Professional x64 Edition
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