How to Fix the Problem of IE Browser Flashback under the Window 8 System - Yi Baodian

Article translations Article translations
Article ID: 2806070 - View products that this article applies to.

Some users can encounter the flashback problem when clicking the IE browser after upgrading the system to Windows 8. Such problem may appear because some conflicts are caused by other browsers in the same system. The problem would be easily fixed as long as you uninstall those browsers other than IE, restart the computer and reinstall them.

Take the Google Chrome browser for example. The steps of uninstalling it under the Window 8 system are as follows:

1. Close all Google Chrome windows and tabs.

2. Open the Control Panel (Windows 8 users: Learn how to access the "Control Panel").

Collapse this imageExpand this image

3. Click Uninstall a program.

Collapse this imageExpand this image

4. Double-click Google Chrome.

Collapse this imageExpand this image

5. Click Uninstall from the confirmation dialog box. If you want to delete you own user profile information (such as your browser preferences, bookmarks and history), please select the "Also delete your browsing data" check box.

Collapse this imageExpand this image

If your system is not equipped with the Google Chrome browser, you only need to select the non-IE browser to uninstall in Step 4, restart the computer and then reinstall it. Let's try it again. Is the IE browser working well now?

If not, you can go to the Forums to look for some good solutions.

Looking forward to your advices and suggestions!

Collapse this imageExpand this image
Looking forward to your advices
We are very grateful that you to spend a few seconds rating this article in the feedback form below after using "Yi Baodian", to help us improve our work. If you have any suggestions or ideas, you can also fill in the "Additional comments". (To fix your problems faster, you can discuss your technical questions in the corresponding posts in the Microsoft communities)  


Article ID: 2806070 - Last Review: April 16, 2013 - Revision: 1.0
Applies to
  • Windows 8

Give Feedback


Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from