Article ID: 2751382 - View products that this article applies to.
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Symptoms

When you perform a search against a category in Microsoft Commerce Server 2009 R2, the returned results are not sorted by rank.

Resolution

To resolve this issue, apply the following hotfix.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Commerce Server 2009 R2 installed.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Installation Instructions

This hotfix package contains the following files:
  • CS2009R2RTM-KB2751382-x86.exe
  • kb2751382.sql
To prevent the occurrence of this issue in new catalog databases, run CS2009R2RTM-KB2751382-x86.exe file to update the Catalogcreate.sql file for Commerce Server 2009 R2. Additionally, you must run the kb2751382.sql file against the existing catalog databases to update their stored procedures.

File information

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Commerce Server 2009 R2

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File nameFile versionFile sizeDateTimePlatform
catalogcreate.sqlNot applicable1,164,95304-Sep-201219:46Not applicable

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

For more information about how to rank catalog items, go to the following MSDN website:
General information about how to rank catalog items

Properties

Article ID: 2751382 - Last Review: November 1, 2012 - Revision: 1.0
Applies to
  • Microsoft Commerce Server 2009 R2 Enterprise
  • Microsoft Commerce Server 2009 R2 Standard
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbfix kbsurveynew kbexpertiseadvanced KB2751382

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